Change of mind:
We are happy to refund if you simply change your mind, however the following must apply:
• The return shipping from yourself to us is at your cost.
• The item must have been purchased within the last 30 days.
• The goods must be returned in an as new, resellable condition as they were provided. Damaged or modified items will not be accepted.
• We will refund the cost of the product only. The shipping will not be refunded.

• The above does not apply to custom designs. No returns available on custom made hard hats, including customisation with names.

Error/Wrong item sent:
Sometimes we can make mistakes. If we have sent you the wrong item or made a mistake in any way we will email you a return pre-paid shipping label to return the incorrect item. We just ask you to drop the return item to your local Post Office at your earliest convenience. We will then re-send the correct item to you.

Faulty item:
All items are checked for physical damage prior to leaving Cool Hard Hats. If you believe your item is faulty you will need to send us proof in the form of a picture via email. Alternatively you can send the item to us to verify. If we believe your item is faulty we will send you a replacement.

Privacy & Safety

I’m a privacy & safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.


Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Wholesale Inquiries

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!


I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Payment Methods

- Credit / Debit Cards

- Offline Payments